Hi Pet
Privacy Policy
Effective date: May 29, 2026
This Privacy Policy explains how Hi Pet collects, uses, stores, and shares information when you use the Hi Pet mobile application and related services.
By using Hi Pet, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
- App activity data, such as adopted pets, selected pet, and in-app interaction history.
- Purchase-related status, such as whether premium content has been unlocked or restored.
- Device and technical information that may be provided by the operating system or app store.
- Support information you choose to provide if you contact us.
2. How We Use Information
We use information to:
- Operate core app features and save your progress.
- Enable pet switching, content unlocking, and purchase restoration.
- Improve stability, performance, and user experience.
- Respond to support requests and protect the service from misuse.
3. Local Storage
Hi Pet stores certain information locally on your device, including app preferences, adopted pet identifiers, and other gameplay-related state. This helps the app remember your progress between sessions.
4. Purchases
In-app purchases are processed by the platform app store provider. Hi Pet does not directly store your full payment card information. We may receive purchase confirmation or restoration status necessary to unlock content you have purchased.
5. Sharing of Information
We do not sell your personal information.
We may share limited information when necessary to:
- Work with platform providers that process purchases or deliver app functionality.
- Comply with applicable law, regulation, legal process, or lawful request.
- Protect the rights, safety, and security of users, the app, or the public.
6. Data Retention
Information stored locally on your device is generally retained until it is removed by the app, overwritten by updated data, or deleted when the app is uninstalled or app data is cleared.
7. Security
We use reasonable measures to protect information handled by the app. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
If the app is used by children, a parent or guardian should review this policy and supervise the child's use where appropriate. If you believe information has been provided inappropriately, please contact us through the support channel listed in the applicable app store listing.
9. Your Choices
- You may stop using the app at any time.
- You may remove locally stored app data by uninstalling the app or clearing app data.
- You may restore eligible purchases using the restore option within the app.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we may revise the effective date shown at the top of this page. Continued use of Hi Pet after an update means you accept the revised policy.
11. Contact
If you have questions about this Privacy Policy, please contact us at huojiwangluokeji@163.com.